Void2one Solutions

Customer Service Executive (Bengali Speaking)

Void2one Solutions

Ludhiana, Punjab, India

₹12,000 - ₹22,000 monthly

Max. 2 Years Full Time Permanent Day shift

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Job Description
  1. Handle inbound and outbound calls, chats, or emails from Bengali-speaking customers.
  2. Provide accurate information about products, services, and company policies.
  3. Resolve customer complaints, queries, and requests efficiently.
  4. Maintain customer interaction logs and update CRM or ticketing systems.
  5. Escalate unresolved issues to the relevant department and follow up until closure.
  6. Ensure customer satisfaction by delivering prompt and courteous service.
  7. Meet daily and monthly performance targets (response time, call quality, etc.).
  8. Coordinate with internal teams to provide effective solutions.
  9. Stay updated with product knowledge and process improvements.


Read More

Job Role
Position

Executive

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift


Job requirements
Experience

Max. 2 Years

No. of Opening

1

Education

Graduate, Postgraduate, DBA - Diploma in Business Administration, B.Com BA - B.Com in Business Administration, BBA - BBA (Bachelor of Business Administration), MBA - Master of Business Administration

Skills

Communication, Problem-solving, C


Job Specifications
Field/Industry

General / Other


About Company
Name

Void2one Solutions

Work Location

Ludhiana, City Area, Ludhiana, 141001, Punjab, India


Job posted by Void2one Solutions

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